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Password Recovery

Accessing courseware content through your school or organization's learning management system (LMS)?

If you are accessing the Navigator+ courseware content through a different LMS such as Canvas, Blackboard, Moodle, or D2L/Brightspace, please refer to your school or organization’s password recovery process.

STEP 1: Click Forgot your password? Click here on the Navigator+ login page.

STEP 2: Enter your email address, and click Search.

STEP 3: The message seen below will display. If you clicking Continue it will take you to the login page again.

STEP 4: If you entered a valid email address, you will receive a password reset email as shown in the image below.

STEP 5: Do the following:

  • Click the link given in the email.
  • It will open up the Set Password page in the browser.
  • Enter the new password in the fields and click Save Changes.
  • The new password is set.

Contact Tech Support

If you do not receive an email regarding your password reset request, this likely means there is a typo in your email address. To fix this, please contact Technical Support.


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