1. Home
  2. Getting Started
  3. Password Recovery

Password Recovery

Accessing courseware content through your school or organization's learning management system (LMS)?

If you are accessing the Navigator+ courseware content through a different LMS such as Canvas, Blackboard, Moodle, or D2L/Brightspace, please refer to your school or organization’s password recovery process.

STEP 1: Click Forgot your password? Click here on the Navigator+ login page.


STEP 2: Enter your email address, and click Search.


STEP 3: The message seen below will display. If you clicking Continue it will take you to the login page again.


STEP 4: If you entered a valid email address, you will receive a password reset email as shown in the image below.


STEP 5: Do the following:

  • Click the link given in the email.
  • It will open up the Set Password page in the browser.
  • Enter the new password in the fields and click Save Changes.
  • The new password is set.


Contact Tech Support

If you do not receive an email regarding your password reset request, this likely means there is a typo in your email address. To fix this, please contact Technical Support.

 

Was this article helpful?

Related Articles